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Changing the Conversation: The 17 Principles of Conflict Resolution by Dana Caspersen
$29.99 AUD
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Category: Management
You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do. Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp ...Show more
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