The ranks of the ungrateful are recruiting. When Izzy Winkle - The Most Grateful Girl in the World - enters a competition to find The Most Ungrateful Girl in the World, she is plunged into a hidden society of secret agents, brave pigeons and warring manners. Pulling her in one direction is Daphne du Bois, Etiquette Queen of the Southern Hemisphere. Tugging her in the other is Horace Unthank, Professor of Bad Manners and Appalling Behaviour. With the help of her best friend Katie Skittle, Izzy must beat the Top Ten Ungrateful Girls. And save the world from fibs, nits and rudeness. A catastrophe of good and bad manners and the girl who was stuck in the middle.